Refund & Exchange Policy

In order to your right of cancellation, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mail thecraftyheavenn@gmail.com

We will reimburse you no later than 1 day from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

• After 24 hours of purchase

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail thecraftyheavenn@gmail.com